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Research Article

CSV Management of CJ Group: Current Status and Future Mission

Chang Jo Yoo1 · Lee Hyungil1

1 Dongguk University

Published: January 2016 · Vol. 20, No. 4 · pp. 155-182
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Abstract

CJ Group declared its commitment to CSV management in 2012 to accomplish the company’s mission based on the founding philosophy of Business Patriotism, “Contribute to the nation’s economic growth through business”. CJ Group established a CSV Management Department in the holding company to devise group-level CSV strategy. In each of its affiliate companies, a CSV team was set up to identify and execute CSV projects. In developing strategy, CSV Management Department coordinates closely with the CSV teams in order to maximize synergy between the various CSV activities across the group. CJ Group is advancing past benevolent CSR activities to CSV efforts that create positive values for the society as well as helping its business to grow. This report summarized CSV cases that were coordinated by the CSV Management Department and CSV teams from the perspectives of social and business values. ‘Happy Companion Operations’ for the stood as a good example to other affiliates and had a positive influence on CJ Olive Young and CJ O Shopping as they sought ways to grow mutually with partners. CJ Group's representative companies in cultural business, CJ CGV and CJ E&M, are implementing CSV activities in order to expand the diversity and target audience of the cultural industry. CJ CGV’s ‘CGV Arthouse has been established as a viable platform that supports growth of independent movies. CJ E&M’s ‘DIA TV’ contributes to the creation of a cultural ecosystem based on content creators by identifying and developing talented individual content creators. CJ Korea Express’ ‘Silver Parcel Delivery’ is introduced as CJ Group’s representative CSV success project. This project not only helped solve the social issue of high unemployment rate among senior citizens but also helped cut down on the companyze operation cost by expanding service areas. Meanwhile, CJ HelloVision’s EARDREAM and CJ Welfare Foundation’s ‘CJ Donor’s Camp’ seek to support the underprivileged by meeting their needs as well as helping them to overcome their barriers. Lastly, we assessed the results of CJ Group’s CSV efforts by classifying the projects into four types: competence development, fostering win-win ecosystem, profit generation and market development. Based on our assessment, we discussed CJ Group’s future tasks that could ensure long term success.
Keywords: CSVCSR지속가능경영상생 경영마켓 3.0